Chargers have a job opening

By Alex Guzman  |   Thursday, June 30, 2005  |  Comments( 0 )

San Diego Chargers
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The San Diego Chargers are seeking a Ticket Operations Manager to work within their Sales & Marketing: Ticket Operations department.

JOB DESCRIPTION:
The requirements for this position include, but are not limited to, those outlined below. All duties and requirements are essential job functions and are subject to possible modification.

Summary of Job

1. The Ticket Operations Manager is responsible for assisting the Director of Ticket Operations in the management and direction of the day-to-day operations of the ticket office to include, but not limited to: accounting for all tickets; management of all season ticket accounts; inventory management of unsold tickets, other such duties, functions and special projects assigned by the Director of Ticket Operations.

2. Essential Duties and Responsibilities include:

- Assist the Director of Ticket Operations in the day-to-day management of the office
- Supervise support staff of full-time associates, part-time associates, game-day associates and intern(s)
- Train and schedule part-time associates and office interns
- Manage all printing projects for office
- Assist in the coordination of distributing mailings of invoices, season tickets, mini-plan tickets, group tickets, and single game tickets
- Manage season/half-season sales
- Create daily ticket sales and net ticket receipts reports
- Maintain accurate historical files on all information, documents and mailings sent to Season - Ticket Holders and fans
- Manage game-day sales and will call windows
- Supplement/substitute for any employee as need arises
- Assist and lend experience and ideas to creative design and maintenance of office forms and letters, season and individual brochures and season and individual tickets
- Assist in coordination of special projects for office
- Assist in maintaining accurate records and filling requests from various departments within the organization
- Foster productive working relationship with Ticket Sales and Guest Services departments
- Process internal ticket requests for players, coaches, staff, and intra-departmental needs

3. Education and Experience Requirements:

- College degree with emphasis in management, accounting, sports marketing/management, or a related field.
- Experience in the operation of Archtics (computerized ticketing system)
- Supervisory experience preferred
- Sales experience and knowledge of the sports industry is highly beneficial

4. Skill and Knowledge Requirements

- Excellent oral and written communication skills
- Excellent time management and organizational skills
- Excellent interpersonal skills and the ability to communicate effectively with all levels of personnel
- Ability to operate a variety of computer software applications including MS Word, Excel, - Outlook, Ticketmaster, PowerPoint and customized in-house ticketing system and database
- Ability to work well in a team environment
- Must be able to work an irregular work schedule to include nights, weekends and holidays
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